Privacy policy

On this page, we share our policy regarding privacy with our visitors. Glad to Know is aware of the importance of privacy and therefore treats the data provided by you confidentially, in accordance with the Personal Data Protection Act and the General Data Protection Regulation. At this moment, we only collect data through filling out our contact form. We use anonymous data for optimizing our websites through functional and analytical cookies. If you agree, we also place marketing cookies. You can read more about this in our Cookie Policy. Currently, our websites do not offer the possibility to create a user profile, comment on articles or purchase products, and we do not offer newsletter subscriptions.

1. Processing and collecting personal data

Use of personal data
HandyLife.nl does not offer the possibility to create a user profile, comment on articles, purchase products or subscribe to a newsletter. Therefore, there are no reasons to collect your personal data.

Processing and collecting contact details
Our editorial team can be reached by filling out our contact form. To ask a question or make a comment, you need to provide your name and email address. This is necessary to process and answer your request. Without this information, we cannot communicate with you. When submitting the form, we ask for permission to store your entered data on secure servers of Transip B.V.

Processing and collecting automatically generated statistical data
The information about how you use our website is processed to improve and optimize the website. This mainly concerns technical adjustments for a well-functioning and secure website. The collected data, such as device type, IP address, browser, operating system, visited pages, and origin, are depersonalized and cannot be traced back to you. This is collected through analytical cookies. More information can be found in our Cookie Policy.

Processing data for marketing purposes
We hope that you visit our website because you are interested in our content. To keep our website up-to-date and offer new articles and videos, we need to generate revenue from advertisements. To ensure that the ads we show are relevant to you, we may, with your explicit consent, enlist the help of third parties. They collect information about previously visited websites, viewed products, click behavior, and online interests to then offer you personalized ads. This is done by placing advertisement cookies after your permission. Read more about our Cookie Policy and how you can make choices about third-party access to your data via this link. Handy Life has no insight into this data and does not store this data itself.

Processing data for social media purposes
We give you the opportunity to share content, such as articles, videos, and images, on our website via social media. You can do this by using the social media buttons of Facebook, Instagram, and Pinterest. These buttons work better thanks to social media cookies that are placed after your permission. When you click on a share button, Facebook, Instagram or Pinterest knows who you are without having to log in. Handy Life does not store or have access to this data. Read more about this in our Cookie Policy.

2. The purposes and legal grounds for the use of the collected information.

Purposes:
The collection and processing of necessary contact information and the processing of depersonalized statistical data is necessary for us to:

  • secure, customize, and improve the website;
  • enable the use of the website;
  • allow you to respond through our contact form;
  • compile anonymized statistical data;

The collection and processing of contact information and processing of statistical data is necessary for the legitimate interests of Glad to Know and therefore cannot be refused.

On our website, we request explicit consent before we may provide information about you to third parties for marketing or social media purposes. It concerns depersonalized data, and the processing thereof aims to:

  • show relevant and interesting advertisements;
  • share our articles;
  • not show the same advertisement repeatedly;
  • keep track of which other websites you visit;

Refer to our Cookie Policy for more information.

The processing of depersonalized data intended for marketing and social media purposes is optional and is the choice of you as a visitor. It is a legal obligation that rests on Glad to Know to obtain this consent.

Use of your data by third parties
Data collected and processed by us will not be shared with third parties unless you have given specific permission for this. The information you fill in on the contact form will never be passed on to third parties, unless we have specifically obtained permission for this after consultation with you. You can withdraw your consent at any time by contacting us.

Our Cookie Policy describes the partners with whom we share depersonalized analysis and functional data, and with whom we share data for marketing and social media purposes with your permission.

Glad to Know takes appropriate measures when we need to transfer personal data to third parties, for example by concluding a processing agreement that specifies restrictions on the processing of personal data and obligations for security.

In exceptional cases, we are obliged to provide personal data to third parties if the law requires it or if we consider it necessary to protect our own rights in case of legal proceedings.

Third-party hyperlinks
Our websites contain hyperlinks that may lead you to other companies. If you click on them, you will leave our site and go to an external website. Glad to Know has no influence on this and cannot be held responsible or liable for the content or services of these external websites. Please note that these external websites have their own privacy policy, independent of Glad to Know’ privacy policy, which applies only to data processed by our site.

3. Storage of personal data

The data we automatically collect (such as statistical, marketing, and social media data) is not stored by us but is only forwarded to the receiving party. You can find more information about the storage period of your data in our Cookie Policy.

The data you enter via the contact form is only stored for the period necessary to fulfill the purposes for which they were collected and processed. After handling your request or comment, your data may be deleted. Unless we are legally obligated or if it is necessary to defend our interests (for example, in a dispute between you and us), we will retain your personal data for a longer period.

4. Location of personal data

Glad to Know uses the servers of the Dutch company Transip B.V. for hosting our websites and storing any personal data. The servers are located in the Netherlands.

5. Protection of personal information

Glad to Know takes the security of the data we collect very seriously and continuously implements appropriate technical and organizational measures. Our technical staff works hard to protect your data from loss and unlawful processing. Would you like to know more about our security measures? Feel free to send us a message via the contact form.

6. Cookies

As previously indicated, we use cookies, pixels (or similar techniques), and social media plugins on our websites. Some of these cookies are necessary to make our website work, and others enable us to improve our website and show you the right advertisements and articles. We have written extensively about this in our Cookie Policy.

7. Knowledge, correction, and transferability of your data

If you want to know which personal data we have stored about you, you can request this via our contact form. This only applies to the data you have submitted via our form and not to data that we only process. If you want to make changes to your data, you can request this from our employee who assisted you in requesting it. You also have the right to receive your provided personal data in a readable format and then transfer it yourself. You can also request this via our contact form. Glad to Know will respond within one month, although in exceptional cases, this can be up to three months. If we reject your request, we will inform you in writing.

8. Refusal to use my data

To respond to your request or comment, we need the data you provide when you contact us. Unfortunately, we cannot handle anonymous submissions. For functional and analytical purposes, we process depersonalized data, which cannot be refused unless you completely block the use of cookies in your web browser. More information about this can be found in our Cookie Policy. For marketing and social media purposes, we also process depersonalized data, which can be refused by not giving permission when asked during your visit to our website.

9. Changes to the Privacy Policy

This privacy policy is subject to change. Changes to the statement may occur without active communication to our visitors. It is therefore advisable to visit this page regularly to check for any changes since your last visit.

10. Contact with a complaint

You can file complaints with the Dutch Data Protection Authority, but we prefer to work it out together. Please contact us via the contact form.